Support
Northform Care
Website upkeep after launch: we watch that the site and forms keep working and handle small fixes, so you don't have to look for a developer every time.
Intended for clients whose website or system we built. The subscription is optional.
Work doesn't end when the website is delivered: forms can stop sending emails, the site can go down, some text or price needs changing. Northform Care is a small monthly subscription that takes care of this.
Each plan has a clearly defined scope, so both sides understand what is included and what doesn't count as a small task.
Frequently asked questions
Is the Care subscription mandatory?
No. You can maintain the website yourself, the admin panel makes this easy. Care is for those who want the developer to take care of the technical side.
What if I need more hours than my plan includes?
We agree additional work separately before starting, so there are no surprises on the invoice.
Plans
Care Basic
€49 per month
- Availability monitoring
- Contact form and email checks
- Small technical checks
Care Plus
€99 per month
- Everything in Basic
- Up to 1 hour of agreed small work per month
Care Pro
€179 per month
- Everything in Plus
- Up to 2 hours of work per month
- Priority request handling
Terms
- Domain and hosting are not included in the Care price - they are separate costs.
- Backups are not part of Care - they are provided by the hosting provider. If you need additional backups, we agree that separately.
- External services and licences (for example payment or email services) are paid separately.
- A small task is, for example, changing a text, price or photo, or a minor layout fix. New features and larger improvements are not small tasks - we quote them separately.
- Unused hours do not carry over to the next month.
- Work beyond the monthly limit is agreed before it starts.
Want a website? Write to us!
Telegram is the fastest way, but we read email too.
studija@northform.lv · Riga, Latvia